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Please note: We currently do not offer servicing & repairs for the Jura GIGA Professional & Household range.
Caffé-Select is an Authorised Jura Service Agent offering service and repair of domestic and small commercial Jura coffee machines throughout the UK Mainland.
We provide specialized collection and return options based on your location and our current logistics to ensure the safest possible transit for your Jura. We use reinforced plastic transport cases with custom foam lining to provide maximum protection. Alternatively, depending on our schedule and area, we may collect your machine directly using our own dedicated vehicle.
Jura Servicing
To maintain the high standards of performance and longevity expected of a Jura, we recommend a professional service every 2–3 years for domestic models.
For commercial environments where usage is significantly higher, an annual service is highly recommended to ensure reliability and consistent coffee quality.
What’s Included in Your Service
- Live Diagnostic Assessment
Operation of the machine while open to identify specific faults and provide expert advice on current issues.
- Fluid Seal Refresh
Replacement of any leaking or perished O-rings.
- Brew Unit Service
Removal, dismantling, and deep cleaning of the brew unit. Re-assembled with new top piston O-ring and Jura-specified food-grade lubricant on all moving parts.
- Grinder Calibration
Testing and precision adjustment of the grinder to ensure optimum extraction.
- Component Replacement
Fitting of a new inner distribution collar, valve cap, and air intake nozzle as standard.
- Frother Maintenance
Removal, cleaning, and testing of the milk frother and replacement of the air intake nozzle (model dependent).
- Intensive Decalcification
Execution of a high-strength descaling cycle under continuous observation.
- Outlet Hygiene
Dismantling (where model appropriate) and cleaning of the coffee dispensing outlets.
- Automated Cleaning
Execution of the Jura "Coffee Clean" cycle.
- Optimisation
Reviewing beverage levels and settings, advising where improvement can be made
- Expert Guidance
Demonstration of correct machine operation (where possible) and advice on preventative maintenance (when needed).
Possible extras depending on age/condition:
- New Exhaust Valve if the existing one is over 4 years old or visibly aged
- New Brew Unit if the current one is over 8 years old (domestic/low use) or over 4 years old (commercial/high use), or after 15k cups
Service Rates
Don’t see your model listed? We provide specialist servicing for every Jura household machine, excluding the GIGA range.
Jura Household
| A1 / C5 / C60 / E6 / ENA 4 | £264 |
| A9 / C8 / C9 / E8 / S8 / ENA 8 | £274 |
| Z6 / Z8 / Z9 / Z10 | £284 |
| GIGA Line | £304 |
Jura Professional
| WE6 / WE8 | £286 |
| X6 / X8 / X10 | £306 |
Jura coffee machine service prices include 4-way carriage of our machine-specific box with DPD (we send the box, you pack it, we collect, and return) or scheduled appointments by our driver to collect and return the machine, service parts & labour.
In the event of any faulty parts being identified during the service, they can be replaced with no additional labour charge; only the cost of the extra part/s required.
*£40.00 extra within London Congestion Charge Zone and £12.00 extra within North or South Circular
Jura Repairs
If your Jura coffee machine has recently been serviced or is not due a service, then a repair may be all that is required. If you are experiencing a problem, a leak, a blocked grinder, a dead pump etc, then Caffé-Select can repair your Jura machine on a call-out and labour basis.
Repair Rates
| Call out | £95* |
| Labour per 1/2 hour | £40** |
| Parts as needed |
*£40.00 extra within London Congestion Charge Zone and £12.00 extra within North or South Circular
**The cost of labour is capped at two hours
Call out includes scheduled appointments by our driver to collect and return the machine or 4-way carriage of our machine-specific box with DPD.
Warranty
All our parts carry a 6-month Jura warranty and in the unlikely event of any new components failing within this period, we will replace that part without charge.
All parts used for service and repairs are genuine Jura parts and supplied by Jura UK.
Local Drop Off
You are welcome to drop off and collect your machine in person at our workshop near Goudhurst, Kent. We typically require two to three working days to complete the service. As our workshop is a dedicated technical space and not always manned, visits are strictly by appointment. Please Contact Us in advance; we will provide you with detailed location guidance and schedule a convenient time for your visit.
Why choose us?
Genuine parts
Every part we fit is brand new and carries Jura's 6-month parts warranty.
Swift turnaround
We know how important your coffee is, so we aim to get your machine ready within 3-5 days from its arrival in our workshop without ever rushing the precision of a Jura-standard service.
Specialist expertise
We have over 20 years of experience working exclusively with Jura coffee machines.
Genuine parts
Every part we fit is brand new and carries Jura's 6-month parts warranty.
Swift turnaround
We know how important your coffee is, so we aim to get your machine ready within 3-5 days from its arrival in our workshop without ever rushing the precision of a Jura-standard service.
Specialist expertise
We have over 20 years of experience working exclusively with Jura coffee machines.
Client Testimonials
With over 15 years of dedicated service, we’ve helped hundreds of Jura owners get back to the coffee they love.
Here is what they have to say.
"It has been an excellent service from you from start to finish with exceptional communication along the way. It has been great to use a firm who are so professional in the way they do business."
"Great customer service everything arrived as you said my coffee machine was serviced and repaired within a week and returned safely now working as it did when new."
"Thank you so much Caffe Select for being so available, prompt and helpful to rectify our self imposed issue, after purchasing a jura from you, as always a pleasure doing business with you".
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