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Many Thanks

Caffé-Select Team

Comments

Pieta le Roux:

I have just purchased a Z tin from Cafe Select I am a blind customer and Richard took well over an hour to discuss the different machines and what would suit me best he was very patient and it has just arrived I have a box for today and ready to use it thank you RICHARD for your time patience and technical advice much appreciated

Jan 18, 2022

Nadia & Sue:

Thank you so much CAFE SELECT for being so available, prompt and helpful to rectify our self imposed issue, after purchasing a jura from you, as always a pleasure doing business with you.
Kind regards
Nadia & Sue

Jan 18, 2022

suzette carlean:

I called today to enquire about my Jura machine that was struggling to produce coffee. I had approached Jura at first and they were so unhelpful, not at all interested in helping me other than to get me to send the machine in at an exorbitant cost. Found this website and decided to call. A wonderful technician, Richard, got back to me. He was wonderful to deal with and could not have been more helpful. Thank you Richard. You have been amazing. You are certainly a valuable member of staff!! Thanks again

Jan 18, 2022

Catherine van Wissen:

I bought a new Jura Z6 from Caffé-Select and when making coffee there was a bad smell and the coffee tasted bad too. Caffé-Select were extremely helpful and sent out some new parts immediately. When that did not solve the problem, they collected the machine within a day and did a thorough service and clean and returned it to me in perfect condition. I am extremely happy with the service they gave and with their passion for good coffee. A pleasure to deal with.

Oct 19, 2020

Mick Kopko:

Excellent service, took my Jura Impressa F50 to Richard took the time to explain his service and troubleshooting process

Dec 23, 2015

PETER JARVIS:

A pleasure to deal with. Exceptional service. Could not ask for more.Thank you Richard.

Dec 11, 2015

Sean Trent:

In 2011 our domestic use 7 year old Jura S9 developed a slow leak. Richard was very easy to deal with and get hold of. We chose a full service in our London house, as there was not a convenient time to drop it off to Richard, and the extra cost for his call out was reasonable given the distance he came. It had only had one service many years ago, so we elected for a full service (which is basically a good clean up including the brew unit, replacement of the numerous “O” rings, clean and decalc, takes a while) as well as any repair that may have been needed. We needed to buy a new part to fix the leak (Richard had it with him) on top, which was £18 but no extra cost to fit. Since 2011 Richard has been really helpful with any queries I’ve had to try and keep us going without a visit.

Oct 20, 2015

Paul and Lindsay:

Richard came all the way to Chichester to repair and service our Ena 5. We now know how to descale the machine and this will ensure our coffee is always served at the optimum temperature. Many thanks, Richard.

Oct 09, 2015

Quentin Holland:

Bought a second hand Jura X5 and the delivery and everything was great.

Richard was polite and helpful, installed it and the coffee is AMAZING!

Sep 21, 2015

Luigi Pelosi:

After experiencing a problem with our Impressa Z7 we initially contacted Jura UK who misdiagnosed the fault and were not that helpful. A quick web search brought us to café Select and Richard. Richard helped us so much just over the phone correctly pinpointing what was wrong with my machine and assisting us in getting it up and running again without the need for a call out. I would definitely recommend making Café Select your FIRST port of call in the event of any problem with your Jura machines. A thoroughly professional first class service!

May 29, 2015

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