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Many Thanks
Caffé-Select Team
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28 comments
Thanks for Caffé Select for the help and support they gave me.
I had a problem in my “Jura ENA 8 Bean-to-Cup Coffee Machine”
Quick reply and excellent support.
Star for the Service Team
ADS
ADS
Excellent service, thank you. Appreciated the teams guidance before sending over our E8, prompt turnaround and little touches like they noted we call our machine ‘Roger’ so that was the name on the box when he was returned!
Steve Burrows
I contacted Caffe-Select when my Jura E8 developed a fault. It was a second hand machine but I was loving it and was disappointed when it stopped working. I tried all advice on the internet to no avail so e-mailed Caffe-Select. Richard responded quickly with advice and a link to a You Tube video. I tried this but no luck so arranged for my machine to be collected using their excellent service. A service and repair was carried out , issues were identified and rectified that are likely due to incorrect actions by the previous owner. I now have my machine back and I couldn’t be happier with the service and whole experience beginning to end. Excellent communication throughout. Thank you!!
Paula
Wonderful service! Richard took my S8 in part exchange for a new Z10 and despite the courier losing the S8 Richard credited me with the trade in allowance. A damaged tray was also replaced within 24hrs. Couldn’t ask for more.
Robin Tausig
Ordered the Jura z10 and received it within 3 days. Brilliant service!
Machine is amazing. Makes fantastic coffee; is easy to use; couldn’t be happier.
My son-in-law recommended Caffé Select and with a very competitive price (over £400 less than John Lewis) I’m so pleased I took his advice.
Thanks for Caffé Select for the help and support they gave me.
I had a problem in my “Jura ENA 8 Bean-to-Cup Coffee Machine”
Quick reply and excellent support.
Star for the Service TeamADS
Excellent service, thank you. Appreciated the teams guidance before sending over our E8, prompt turnaround and little touches like they noted we call our machine ‘Roger’ so that was the name on the box when he was returned!
I contacted Caffe-Select when my Jura E8 developed a fault. It was a second hand machine but I was loving it and was disappointed when it stopped working. I tried all advice on the internet to no avail so e-mailed Caffe-Select. Richard responded quickly with advice and a link to a You Tube video. I tried this but no luck so arranged for my machine to be collected using their excellent service. A service and repair was carried out , issues were identified and rectified that are likely due to incorrect actions by the previous owner. I now have my machine back and I couldn’t be happier with the service and whole experience beginning to end. Excellent communication throughout. Thank you!!
Wonderful service! Richard took my S8 in part exchange for a new Z10 and despite the courier losing the S8 Richard credited me with the trade in allowance. A damaged tray was also replaced within 24hrs. Couldn’t ask for more.
Ordered the Jura z10 and received it within 3 days. Brilliant service!
Machine is amazing. Makes fantastic coffee; is easy to use; couldn’t be happier.
My son-in-law recommended Caffé Select and with a very competitive price (over £400 less than John Lewis) I’m so pleased I took his advice.